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Retail Terms & Ordering Information
PRICES:
- All prices and availability are subject to change without notice.
- Prices do not include UPS shipping charges, insurance, plus $2.95 packing & handling.
PAYMENT:
- Credit Card, PayPal (sales@gozoglassusa.com).
- Sorry no COD's, no checks.
- Merchandise remains the property of CARPE DIEM! until purchase price is paid in full.
- Legal issues to be settled in Bloomington, Indiana U.S.A.
SHAPES, COLORS & SIZES:
- Stated dimensions are only approximations.
- Each piece is individually mouth blown and hand-finished. Please allow for reasonable variations in color and size of this totally handmade product.
SHIPMENTS:
- Orders shipped via insured U.P.S. Ground, FOB Bloomington, IN, U.S.A., unless otherwise requested, Monday-Friday.
- We cannot ship to P.O. boxes. Most orders shipped to Alaska, Hawaii, Puerto Rico, the Virgin Islands, and Guam are shipped via Parcel Post and may require additional charges.
DAMAGE CLAIMS:
- UPS damage claims must be reported to CARPE DIEM! 877 -876-8730 within 72 hours from receipt of shipment for replacement or merchandise credit only-No cash refunds. Original carton, packing materials and damaged goods must be held for claim inspection by a UPS representative
RETURNS:
- If you are not satisfied with your purchase, returns for refund may be made within 7 days of receipt .
- A Return Authorization number is required for all returns and may be obtained by calling CARPE DIEM! Toll Free at 877-876-8730. Returns received without an Return Authorization number will not be accepted. All returns must be in original condition & packing and shipped via an insured carrier. Shipping and handling will not be refunded. CARPE DIEM! is not responsible for any damaged returned or exchanged items or refused UPS damage claims on returns.
- Returns for merchandise credit or exchange May be made within 30 days of invoice date . Less shipping and handling.
- All returned merchandise must be in its undamaged and in its original condition, and shipped PRE-PAID Insured UPS Ground within 3 days of receipt of the Return Authorization# to CARPE DIEM! We cannot accept C.O.D. shipments .
- Shipping and handling will not be refunded. Customer is responsible for all returned item costs.
- Merchandise is accepted at our discretion for credit only. No cash refunds.
All images and contents. Copyright © 1994-2007 CARPE DIEM!, Gozo Glass Ltd.
Privacy Policy All rights reserved. webmaster@gozoglassusa.com
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